Natural Language Processing

The Natural Language Processing team of eGeneration Ltd. was built to develop state of the art software applications to satisfy the contemporary requirement of common language processing tools. In order to ensure the incorporation of NLP technology in all relevant offerings of the company in the most cutting-edge, technologically advanced way that meets high global standards, eGeneration has partnered with several leading organizations and institutions within the industry.
The company wants to achieve and maintain in developing Bangla language processing tools. Department of Linguistic of Dhaka University and Department of Computer Science of United International University are some of our partners working with us towards this goal. eGeneration is already in possession of several monolingual, bilingual, voice corpus which have been annotated and balanced satisfying sampling and representativeness requirements.
The NLP team here in eGeneration is a group of highly-accomplished individuals, including a National Award winner, Gold Medalists and expert consultants who have successfully developed numerous language processing tools for Bangla.

Data Science

The Data Science team of eGeneration is the most modern integration in the IT department of the company. The team exercises on real time industry, organizational and academic data and implements most contemporary Machine Learning, Artificial Intelligence and Data Mining technology to produce prediction and suggestions for the relative audience. The company has the vision to lead the Data Science industry in the world and extend services to adopt international standards as well.

Among numerous technologies and services being developed and trained, following are the most remarkable ones:

  • Superior Data Visualization
  • Predictive Model Building
  • Customer Segmentation
  • Demand Forecasting
  • Recommendation System
  • Social Media Mining
  • Big Data Support

Custom Application Development

eGeneration offers development of powerful, one-of-a-kind application intended to meet customers’ unique demands. Our skilled specialists know the game of business and deliver successful solutions that accord with all the specified requirements while invariably staying within time and budget limits. Along with full-cycle custom software development, we provide software maintenance and platform-based customization.

Our custom application development solutions help you to:

  • Design custom solutions to meet the unique needs
  • Provide custom enhancements to in-house applications
  • Align current workflows or business processes
  • Optimize ROI from new, aging, and legacy systems
  • Increase the ability to compete globally by integrating leading Internet-enabled applications
  • Improve response by maintaining critical enterprise software
  • Expedite change while minimizing cost


Enterprise Resource Planning (ERP)

eGeneration provides end-to-end ERP solutions ranging from consulting to Business Process Services via systems integration and ongoing maintenance of ERP systems including Public and private accounting, Human resources management, Logistics, Customer relationship, Business intelligence, New user interfaces, Mobility and platforms for real-time management.
Our unique, integrated delivery model secures ERP projects while placing business lines and users at the heart of the implementation process. Our Onshore, Nearshore and Offshore capabilities ensure cost control, quality, deadlines and sustainability of expertise.Drawing on long-standing partnerships with the market's leading publishers, we rank among the leading players in transformation projects using ERP.


eGeneration provides state-of-art and skill based IT training on most of the latest IT technologies available globally. We follow a blended learning methodology which caters the unique requirements of both corporate and students.

Harnessing over 13 years in the IT industry, eGeneration and its elite team of expert instructors have established the world's best hands-on training to build better career for youth.

We're the fastest growing IT training provider in Bangladesh with the widest range of IT courses and certifications under one roof. Over the years, eGeneration has built a unique teaching methodology, presenters manual, feedback systems and placement opportunity which has created full students’ satisfaction and reputation in govt. and non-government organizations.

Governance Risk and Compliance

Our broad spectrum of solutions, services and expertise will help process compliance, to mitigate risks especially for small business owners for better managing myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, both close to home and around the world.

  • Our global data & insight can help you both foundationally and with specific compliance content needs
  • We provide entity matching and analytics to resolve key industry issues such as entity resolution.  This culminates with our D-U-N-S Number for legal identification which supports the management of the right entity throughout the client lifecycle
  • Our data and industry expertise ensures you can rely on relevancy, accuracy, completeness and timeliness of our content, and works alongside your core understanding of how your industry or business operates.

We offer flexible solutions that are designed to support your specific compliance needs such as identification, verification, screening, regulatory reporting and the maintenance of your corporate and individual entities.With our global foundational reference, financial and compliance contents, our unrivalled global reach and coverage, plus our ability to connect this together with the right expertise and solution simply that we are ideally placed to help you resolve your compliance challenges and bridge the gap between the compliance information content required and decision execution for profitable growth.

Customer Relationship Management (CRM)

It is important for an organization to build a better relationship with its customers Retaining more customers, increasing customers’ lifetime valuecan improve your profitability. eGenerationensures better relationship with clients by getting customers feedback, prompt solutions to their complains, product related enhanced services, support and sharing updated information with clients through customizedCRM solutions.

We can help you engage customers and nurture relationships with a combination of programs and services that build customer loyalty and create brand advocates. Each solution is custom-tailored to your specific needs as well as those of your customers.

Our agents are extensively trained to be not only knowledgeable about your brand and your offerings, but able to sense and respond to nuances in the interaction to achieve the greatest customer satisfaction. You can put our expertise to work in these areas of CRM:

  • Customer Experience
  • Loyalty
  • Retention
  • Social Media Strategy
  • Health and Welfare Counseling
  • Employee Benefits Management

Big Data

The amount of internal and external data available to organizations today presents both tremendous challenge and unprecedented opportunity.Publicly available data, conversational data, and social media data combined with already large amount of internal data together is merely a challenge for IT.Moreover it is important for line-of-business executives to effectively use the information for betterment of their business processes and their organizations.

We help organizations to fuel growth by harnessing valuable sources of both structured and unstructured data to outpace the competition, delight their customers, streamline processes, mitigate risk, and decision making.

We understand many dimensions of effectively using information as well as the variety of technologies required to implement the best analytical solutions. We combine this knowledge with deep industry expertise to help organizations find, win, and keep more business.


  • Rapidly turn structured and unstructured data into business critical knowledge
  • Enable management and your team to make better decisions, faster
  • Scale large datasets reliably, securely and affordably
  • Pinpoint sources of revenue and reduce missed opportunities
  • Process data quickly using software like Mongo and R, with minimal configuration

Advisory Service

At eGeneration, we provide a one-stop consulting services by facilitating international standard IT offerings to the domestic organizations. We accomplish this by first conducting a thorough need analysis for each client. Then the proposed solutions are implemented by our strong network of strategic partners who ensures the best possible quality of service.

We provide a range of solutions for our partners ranging from Business Solutions, Security Solutions to Industry Solutions. A breakdown of our solutionsis given below package-wise –

1. Business and Industry Development Program: We provide extensive consulting services to establish and grow new businesses in Bangladesh. Our local expertise, unique connections and diversified experiences of working with foreign companies enable us to provide a superior service to meet your needs.

2. JV Establishment and Due Diligence:Joint ventures enable firms to grow rapidly by increasing productivity and benefit out of local company expertise and existing connections. To ensure the venture is successful, we conduct thorough due diligence, examining all aspects of the business and communicating issues in a timely manner. eGeneration has a proven track record of arranging successful joint ventures in different industries.

3. Company Establishment: eGeneration provides one stop solutions for all your start up needs. We have established thriving businesses in Bangladesh, providing full support from initiation till execution. The company establishment process is grouped into factory setup and office setup.We provide support through the entire process of company establishment. Some of our support includes getting permission from required organization to open bank account; obtaining membership from chamber of commerce; acquiring essential licenses. We also conduct location searches to set up office/apartment, liaising with our real estate partners and negotiating prices with building owners.

4. Investment: eGeneration has B2B business development and matchmaking programs that help uplift the ICT industry of Bangladesh. We invite foreign companies to invest in Bangladesh and find out strategic fit via seminars, road shows, symposiums and FGDs to derive the ideal profile to partner with foreign companies for new ventures and invest in venture capital funding.

5. Investment Advisory Services:We help international investors to come to Bangladesh and set up their business operations.With our strategic partner, New Vision, we worked for:

  • TOWA Corporation

business_solutions_01 business_solutions_03 business_solutions_04 business_solutions_05 business_solutions_06 business_solutions_07 business_solutions_08